Sterling Managed Services offers comprehensive IT support, from proactive monitoring of network devices to timely maintenance and security updates. We also provide HelpDesk support during business hours and for emergency situations. Here’s a snapshot of our services:
Our relationship managers aid in aligning IT strategies with your business goals. We offer quarterly reviews to ensure IT adaptability in line with corporate trajectories.
Our team can interface with your 3rd party technical vendors, ensuring seamless communication.
We can guide conversations with providers of your website hosting, DNS, SSL, Email, Spam/Virus filtering, and voice/data services.
We document, catalog, and manage the life-cycle of your network hardware and computer systems, including servers, desktops, laptops, and more.
We use advanced tools to monitor and instantly address issues in your network, such as internet outages or server capacity problems.
Your network systems receive automated updates, ensuring robust defense against potential cyber threats.
For Sterling provided Juniper network equipment, we handle adjustments to your firewalls and network devices, including firmware updates. If you have existing legacy equipment, we can assist with managing that as well on a project basis.
Sterling has a full cybersecurity suite and can consult on what’s best for your business. Head over to Cybersecurity and SOC to look at our cybersecurity offerings.
Our 24/7 Network Operations Center monitors system health, manages user profiles, and ensures software and data backups, prioritizing system reliability.
Our helpdesk assists with technical issues, software installations, network resource access, and spontaneous computer problems.
