Is your organization finding it difficult to keep up with the demands of a complex IT environment? Are you tired of not getting the answers or support you need from your current provider?
Whether you manage a small business or a larger company, managed cybersecurity, network support, and other technology solutions can fulfill your business needs. Whether you need a fully outsourced managed IT service, reliable IT support for remote workforces, or help for your internal IT team, Sterling Communications can help.
We provide managed IT services in Portland, Oregon, offering trusted, strategic, and customer-focused support services in the Pacific Northwest and beyond. We deliver enterprise-level technology solutions that can empower a small Portland business or a large multi-state, or even multinational company. By combining proactive monitoring, preventive maintenance, and fast, comprehensive IT support, we help businesses stabilize their technology, improve operational efficiency, and protect their data.
What Are Managed IT Services?
Managed IT services involve a third-party provider — a managed service provider, or MSP — handling an organization’s IT infrastructure, applications, or processes through a subscription-based model. Managed IT services can include ongoing maintenance, support, cybersecurity services, and patch management.
Why Choose Sterling Communications for Managed IT Services?
Sterling Communications is more than just a vendor — we are a strategic IT partner. For nearly 30 years, we’ve been the trusted choice for local businesses across Portland, to organizations elsewhere in the Pacific Northwest and beyond.
Our Managed IT Services
Sterling Communications’ managed IT services include a suite of offerings designed to cover every aspect of your business technology, ensuring stability, security, and scalability.
Network and System Monitoring
We proactively monitor your network 24/7 to identify and resolve issues before they affect your business operations.
Cybersecurity and Threat Protection
Protect your data with advanced threat detection, firewall management, and employee training. Don't fall victim to a breach — learn about cybersecurity best practices.
Data Backup and Disaster Recovery
Minimize downtime and ensure business continuity with reliable backup solutions and a fast, clear disaster recovery plan.
Cloud Services and Management
Leverage the power and flexibility of the cloud. We manage public, private, and hybrid cloud environments, optimizing costs and performance.
Help Desk and End-User Support
Access fast, friendly technical support for all your employees. Our dedicated help desk ensures your team stays productive.
IT Strategy and Consulting
Move beyond reactive fixes. We’ll partner with your leadership to align IT investments with your long-term business goals.
How We Deliver Managed IT Services
We've built our managed IT services on the foundation of understanding your business first. We don't offer one-size-fits-all solutions. We begin with a thorough assessment of your current IT infrastructure, listen to your business needs, and then develop a customized plan that's clear, scalable, and budget-friendly.
Client Success
We define our success by your success. Our dedicated account managers will meet with you regularly to review performance, plan for future needs, and ensure our managed IT services are continuously delivering maximum value.
And we have no shortage of raving fans. As participants in a nationwide NPS (net promoter score) program, Sterling Communications has a score of 100. Out of 100.
“Proactive approach to solution design to meet our specific needs with terrific post implementation service/support. Highly recommend for business communications systems and a tailored suite of managed services offerings.”
— Bradley H.
Why Choose a Portland Managed IT Services Provider?
Here are some benefits of working with a premier IT consulting services provider in Portland:
Faster response times
When you have an emergency, you need local resources that can mobilize quickly, not a remote team operating on a different time zone. Our proximity ensures on-demand, fast support throughout the PNW.
Community insight
We understand the unique economic and technological landscape of the Portland/Vancouver metro area, and we design services that PNW companies can rely on for compliance, sustainability, and competitive differentiation.
In-person support
For complex migrations, hardware upgrades, or network management challenges, having technicians available for on-site visits can be extremely helpful.
Supporting local
When you choose Sterling, you partner with an organization that’s invested in the health and growth of the local PNW economy.